F&B POS system

with

membership

A F&B POS system is essential; a CRM solution is transformative for sustainable growth.

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Features

F&B POS system

Streamline your operational processes


  • Centralized order processing

    Consolidates all orders from various channels (dine-in, takeout, delivery, online) into a single system.

  • Flexible order customization

    Allows staff and customers to modify orders with special instructions, preferences, and customizations.

  • Multiple payment options (cashless/cash)

    Members can pre purchase bundles and packages for greater savings while your business can boost its cashflow.

  • Table management

    • Manage tables on your F&B POS system for easy billing with split and merge tables function
    • Table timer to allow you to manage table occupancy time and improve table turnover rates
    • Record number of customers per table for indepth analytics
  • Hold and fire items

    Hold orders until customers are ready to dine, then fire to kitchen for preparation

  • Kitchen integration

    Integrates with kitchen display systems (KDS) or kitchen printers to send itemized orders directly to kitchen staff, improving communication and efficiency.


  • Split bills

    Allows customers to split bills by item or amount, accommodating group dining scenarios

  • Order history

    Easily recall bills from order history for refernce of to resolve bill disputes

  • Multilingual POS system

    Supports multiple languages to cater to a diverse staff language backgrounds

  • Reports & analytics

    Get detailed reports and dashboards on multiple aspects of your F&B Business on your POS system, through the online portal

  • Online/offline mode

    Network connectivity may get disrupted at times. Minty's F&B POS System works flawlessly unexpected network issues occur to keep your operations running smoothly.

  • Set menu setups

    Streamline your ordering process with preset set menus in your F&B POS system. Save time and eliminate the need to enter items individually, ensuring a faster and more efficient ordering flow.

  • Limited time menu setup

    Set up your F&B POS system's menu to show and hide limited time offers' menu items, such as happy hour offers, automatically

  • Members management

    Minty's F&B POS system comes a CRM that helps you manage and grow your memberbase to ensure that your F&B business has a consistent revenue source

  • Menu management

    Easily update your F&B POS System's menu instantly through the POS terminal itself, or through an online backend.

  • Inventory management

    Track your quantifiable inventory items'(canned/bottled drinks) stock level, stock in/out and get low stock updates. 

  • Multi-outlet management

    Manage your outlet's POS menu, backend settings, reporting and dashboards through a single online portal.

Membership

Helping you grow your member base


  • Multi-outlet member management

    Centralize member management across all outlets for a seamless experience. Members effortlessly earn and redeem rewards, while staff efficiently manage memberships. 


    Tailored benefits can apply to selected outlets for added exclusivity.

  • Cloud data storage & collection

    Secure member data storage that is easily retrievable through a secure online backend.


    Safeguard privacy and enhance accessibility. 

  • Reward/loyalty points

    Give members real-time updates of their points earned or redeemed for better member engagement and boost customer return rates

  • eVouchers

    Types of vouchers


    1. Acquisition

    •  Welcome Vouchers: To encourage new customers to make their first purchase.
    •  Referral Vouchers: To incentivize existing customers to refer new customers.

    2. Retention and Loyalty

    • Loyalty Vouchers: To reward repeat customers and encourage ongoing engagement.
    • Birthday/Anniversary Vouchers: To make customers feel special on their birthdays or other significant dates.
    • Exclusive Member Vouchers: To provide special offers to members of a loyalty program or exclusive club.
    • Milestone Vouchers: To celebrate customer milestones.

    3. Promotion and Sales Boosting

    • Seasonal and Holiday Vouchers: To boost sales during specific seasons or holidays.
    • Product Launch Vouchers: To promote new product launches.
    • Volume Purchase Vouchers: To encourage bulk purchases.
    • Limited time & quantity voucher: Attract customers to spend with limited time & quantity offers

    4. Engagement and Feedback

    • Feedback and Review Vouchers: To encourage customers to provide feedback or reviews.
    • Event Vouchers: To drive attendance to events, both online and offline.
  • Cashback

    Keep members excited with real-time earnings updates through an engaging, user-friendly portal

  • eWallets / Store Value

    Encourage customers to top up their eWallets for future use, track balance, monitor usage and enjoy convenient transactions. Secure your cash flow and ensure members keep coming back. 

  • Prepaid item

    Lock in sales by enabling members to pre-purchase a specific item/product/service. Secure cashflow and guarantee customer return.

  • Referral

    Encourage members to refer others to become your member with automated referral benefits.

  • Automated member tier

    Auto tier advancement grants members seamless progression to higher tiers upon meeting criteria, unlocking enhanced benefits and privileges automatically.

  • Fuss free member sign ups

    Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number.

  • Member feedback

    Gathering member feedback is crucial for improving services, enhanced satisfaction and tailoring experiences to meet customer expectations effectively.

  • QR Ordering & online ordering

    Transform your business with CRM-integrated QR/online ordering, delivering seamless customer experiences from ordering to loyalty management. Drive engagement and satisfaction for sustained growth and loyalty.

  • Email marketing

    Promote exclusive offers, updates and benefits directly to members, enhancing engagement and satisfaction.

  • Links with your POS system

    Improve efficiency personalise services, and enhance customer loyalty through seamless transaction and data management.

How it helps your F&B business

Elevate your F&B business with F&B POS and membership integration for personalized dining, efficient service, and loyalty-driven sales growth.

Centralised data

Centralising transaction data from your F&B POS and membership data from your CRM simplifies management and reporting, facilitating better decision-making

Seamless rewards/voucher earning / redemption

With a membership system linked with your F&B POS System, managing customer's points / eVoucher redemption and points is accurate and fuss free

Boost customer repeat visits

Drives repeat business as your F&B customers get to see, in real time, rewards they earn as they dine

Boost loyalty & revenue

With centralised data and reporting, better insights can be derived, leading to more personalised and effective membership programmes to boost customer loyalty and revenue

Fuss free member signups

Enable customers to easily sign up as members through scanning a QR code and earn sign up rewards. You / your staff can also view / validate the member signup instantly through your F&B POS.

Competitive edge

Gain the competitive edge over competitors when your F&B business stays on top of your customer's minds.

Minty CRM use cases

By Liang Wei Liaw October 21, 2024
Discover how a CRM system can enhance cafe marketing and customer engagement. Learn how personalized experiences, loyalty solutions, and POS integration drive growth for your cafe
By Liang Wei Liaw October 3, 2024
The food and beverage (F&B) industry in Singapore is constantly evolving, and technology plays a significant role in driving this transformation. To remain competitive, F&B businesses must adopt emerging technologies that streamline operations, improve customer experience, and enhance profitability. Here are the top tech trends reshaping the F&B industry in Singapore: 1. AI-Powered Operations Artificial Intelligence (AI) is making its way into F&B operations, enabling businesses to enhance efficiency and offer personalized experiences. AI-driven tools can analyze customer behavior, predict preferences, and provide targeted recommendations for dishes or promotions. By automating customer data analysis, restaurants and cafes can develop personalized marketing strategies, improve menu offerings, and reduce operational errors. 2. Automation in the Kitchen Automation is revolutionizing kitchen processes, helping restaurants cope with labor shortages and rising wages. Automated kitchen equipment, such as robotic chefs or smart cooking appliances, can handle repetitive tasks, ensuring consistent food quality and faster service. Automation also helps reduce human error and cuts down preparation time, allowing kitchens to serve more customers in less time. 3. POS Systems with Advanced Integrations Modern POS systems are no longer just cash registers; they are comprehensive platforms that integrate with various tools to enhance business operations. POS systems now come equipped with features like real-time inventory management, customer data tracking, and detailed sales analytics. F&B businesses can use these systems to monitor sales trends, track customer preferences, and manage their staff schedules efficiently. 4. QR Ordering QR ordering is becoming a game-changer for many F&B establishments, particularly in Singapore’s fast-paced dining environment. Instead of waiting for a server, customers can scan a QR code on their table, browse the menu on their smartphones, and place their orders directly. This reduces wait times, improves table turnover, and lessens the burden on staff, making the entire dining experience more efficient for both customers and the restaurant. 5. Self-Ordering Kiosks Self-ordering kiosks are another automation trend gaining popularity in F&B businesses, particularly in fast-casual and takeaway food environments. These kiosks allow customers to place their orders and make payments without interacting with staff. This reduces errors in order-taking, improves the speed of service, and offers a more streamlined customer experience. For businesses, self-ordering kiosks can help increase order accuracy and reduce staffing costs. 6. Online Ordering Systems With the growing demand for takeaways and home delivery, online ordering systems are becoming essential for F&B businesses. Offering online ordering capabilities through websites or apps helps restaurants reach a wider audience, streamline the ordering process, and generate more revenue. Customers can browse the menu, customize their orders, and make payments with ease. Integrating online ordering with the POS system allows businesses to manage both in-house and online orders from a central hub. 7. Customer Relationship Management (CRM) Systems In today’s competitive F&B market, keeping customers loyal is key to long-term success. CRM systems help businesses manage customer relationships by tracking orders, preferences, and interactions. With a CRM in place, restaurants can offer personalized promotions, loyalty rewards, and birthday vouchers, all aimed at enhancing the customer experience and encouraging repeat visits. When integrated with a POS system, CRM software provides real-time insights into customer behavior, enabling F&B operators to adjust their marketing strategies on the fly. 8. Mobile-Friendly Solutions With more consumers using their smartphones for everything from ordering food to making reservations, having mobile-friendly tech solutions is a must. POS systems, online ordering platforms, and CRM tools are all increasingly optimized for mobile use. This gives restaurant managers and staff real-time access to critical data, even when they’re away from the venue, while customers enjoy a seamless, mobile-optimized ordering and payment experience. Conclusion The adoption of these tech trends in Singapore's F&B industry is helping businesses stay competitive by improving efficiency, enhancing customer experiences, and driving profitability. AI, automation, POS systems, QR ordering, self-ordering kiosks, and CRM systems are just some of the emerging technologies that are transforming the way F&B businesses operate. By embracing these innovations, F&B businesses can streamline operations, reduce costs, and cater to the evolving demands of today’s tech-savvy consumers. F&B owners in Singapore should stay ahead of the curve by continuously exploring how these technologies can be integrated into their daily operations, ensuring long-term growth and success in an ever-changing market. If you are looking for F&B solutions like a POS system, self ordering kiosk, QR ordering & CRM membership solutions, click here to send us an enquiry!
By Liang Wei Liaw July 29, 2024
Learn how Lola's Cafe has benefitted from using Minty CRM for easy yet effective membership management to boost customer loyalty and return visits!
By Liang Wei Liaw July 17, 2024
See how Kohaku Sabo, a Japanese Cafe concept by multi outlet Tendon Kohaku, uses Minty CRM to drive revenue and boost customer loyalty.
By Liang Wei Liaw July 10, 2024
Learn how Panda BBQ, a chinese skewer restaurant located in Chinatown has managed to boost it's customer loyalty, experience, and increase its own business's cashflow.
By Liang Wei Liaw July 5, 2024
Find out how the popular Yang Xiao Xian, a chinese mango dessert chain uses CRM membership solution to its benefit!
By Liang Wei Liaw February 8, 2024
Hen Le Shan (很乐山) is a highly reccomended chinese restaurant that sells Mala dishes and BBQ Skewers. Check out how Hen Le Shan uses Minty CRM to boost customer loyalty and return spendings!
bearded bella singapore
By Liang Wei Liaw February 5, 2024
Bearded Bella, a Melbourne-inspired cafe in Singapore's CBD uses Minty to boost its customer loyalty. Find out how they do it in this article!
By Liang Wei Liaw January 26, 2024
See how BBQ Box Singapore (串烧工坊)uses Minty CRM to boost customer loyalty!

Contact us

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160 Robinson Road, SBF Center,

#26-02, Singapore 068914

(+65) 6224 5788

Minty Informatation Sharing

By Liang Wei Liaw April 23, 2025
The current F&B industry in Singapore is competitive and tough. More and more dining options apperaring near one another, spoiling consumers with endless choices. Customers who were once dining at your canteen 5 days a week are now splitting that 5 days with probably another 2 or 3 competitors around your canteen.  But not to worry as here are still ways to help you boost your profits while controlling or even lowering your costs. Implementing self ordering kiosks and CRM solutions at your canteen are two simple 2 ways you could go about doing that. Benefits of Self-Ordering Kiosk Enhanced Efficiency and Reduced Wait Times Self-ordering kiosks streamline the ordering process, allowing multiple users to place orders simultaneously, which reduces congestion and wait times. Increased Average Order Value Kiosks can suggest add-ons and upgrades during the ordering process, leading to higher average ticket sizes. Improved Order Accuracy By enabling customers to input their orders directly, kiosks minimize miscommunication, leading to more accurate order fulfillment. Labor Cost Optimization Automating the ordering process reduces the need for dedicated order-taking staff, allowing personnel to focus on food preparation and other essential tasks. Advantages of CRM Integration Personalized Customer Experience CRM systems track individual customer preferences and order histories, enabling personalized meal suggestions and promotions, which enhance satisfaction and encourage repeat visits. Effective Loyalty Programs Integrating CRM with loyalty programs allows for tracking customer purchases and rewarding frequent diners with discounts or special offers, fostering customer retention. Data-Driven Menu Optimization Analyzing CRM data helps identify popular dishes and adjust menus accordingly, ensuring offerings align with customer preferences and reducing food waste. Targeted Marketing Campaigns CRM platforms facilitate the implementation of targeted marketing efforts by segmenting customers based on their behavior and preferences, leading to more effective promotions. By adopting self-ordering kiosks and CRM systems, canteens can enhance operational efficiency, provide a more personalized dining experience, and implement strategic marketing initiatives, ultimately leading to increased customer satisfaction and profitability. If you are interested in self ordering kiosks , CRM solutions or a POS system for your canteen, click here to find out more!
By Liang Wei Liaw April 10, 2025
The introduction of a universal 10% tariff by the U.S. government has implications for global trade, with Singapore's Food and Beverage (F&B) sector among those affected. Understanding these impacts and implementing effective strategies is crucial for restaurant and café owners to maintain their competitive edge.​ Overview of the Tariffs The U.S. has imposed a 10% tariff on all imports, affecting countries worldwide, including Singapore. These tariffs are intended to protect domestic industries but have far-reaching effects on international trade partners. ​ Potential Effects on Singapore's F&B Industry Given the F&B sector's dependence on imported goods, the tariffs are expected to raise the cost of ingredients and supplies. This increase may lead to higher menu prices, which could impact customer spending behavior and overall business performance.​ Adaptive Measures for F&B Operators To counteract the negative effects of the tariffs, F&B businesses might consider: Exploring Local Alternatives : Sourcing ingredients locally can reduce reliance on imported goods and associated tariffs.​ Investing in Technology : Utilizing technology to streamline operations can lead to cost savings and improved efficiency.​ Menu Engineering : Redesigning menus to focus on high-margin items and cost-effective ingredients can help maintain profitability.​ Financial Planning : Regular financial analysis can identify areas to cut costs and improve operational efficiency.​ Leveraging Government Initiatives Singapore's government has established task forces to monitor and address the impact of the tariffs. Businesses are encouraged to stay informed about available assistance and participate in dialogues to voice their concerns and needs. ​ Conclusion The imposition of U.S. tariffs necessitates a strategic response from Singapore's F&B businesses. By adopting adaptive measures and utilizing available resources, restaurant and café owners can navigate these challenges and continue to thrive in a changing economic landscape.
By Liang Wei Liaw April 7, 2025
The increasing costs in Singapore's F&B sector necessitate innovative strategies for restaurants to maintain profitability. Leveraging technologies such as POS systems , QR ordering , self-ordering , and CRM can significantly contribute to cost management and revenue enhancement.  1. Streamlining Operations with Advanced POS Systems Modern POS systems offer more than transaction processing; they integrate various aspects of restaurant management, including sales tracking, inventory control, and customer data management. This integration facilitates informed decision-making and operational efficiency. 2. Implementing QR and Self-Ordering Technologies QR ordering and self-ordering solutions enable customers to independently browse menus and place orders, reducing reliance on service staff and minimizing order errors. This autonomy enhances the dining experience and allows staff to focus on other critical areas, such as food preparation and customer engagement. 3. Leveraging CRM for Customer Retention A robust CRM system helps in building detailed customer profiles, allowing restaurants to personalize communication and offers. Targeted promotions and tailored experiences increase customer satisfaction and encourage repeat visits, which are vital for sustained profitability. 4. Optimizing Resource Allocation Integrating these technologies provides valuable insights into peak dining times and popular menu items, aiding in efficient staff scheduling and inventory purchasing. This optimization reduces unnecessary expenditures and ensures resources are allocated effectively. Conclusion For Singapore restaurants facing rising operational costs, adopting technologies like POS systems , QR ordering , self-ordering , and CRM is a strategic move. These tools not only streamline operations and reduce costs but also enhance customer satisfaction and loyalty, ultimately leading to increased profitability.
By Liang Wei Liaw March 27, 2025
Enhance your Singapore hawker stall's efficiency with the ideal POS system. Discover how the right technology can streamline operations, boost sales, and improve customer satisfaction.
By Liang Wei Liaw March 3, 2025
Transform your F&B operations with a CRM-enabled POS system that delivers data-driven insights, personalized promotions, and lasting customer loyalty.
By Liang Wei Liaw January 24, 2025
Launch a successful restaurant loyalty campaign with simple strategies. Use CRM and POS systems to automate rewards, engage customers, and boost retention for long-term growth.
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