Retail POS system

with

membership

Minty's retail POS system with CRM is helps retailers in Singapore to enhance customer experiences with personalized service, streamline operations, gain valuable insights for data-driven decisions, optimize inventory management, and support business growth to stayahead of the competition.

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Features

Retail POS

Streamline your operational processes

  • Sales transaction management

    A retail POS system efficiently process transactions, handle multiple payment methods, and manage sales data in real-time. This feature ensures smooth and fast checkout experiences, which are crucial for customer satisfaction.


  • Inventory & stock management

    With Minty's retail POS system, you are able manage your inventory through unlimited barcodes and SKUs. Our retail POS system also enables you to keep track of stock in/out, calculate stock variance during routine stock takes and do stock transfers between outlets or warehouse

  • Membership management (CRM)

    • Collect and analyze customer data to offer personalized experiences and targeted marketing. 
    • CRM integration helps in building strong customer relationships and loyalty programs
    • Members can pre purchase bundles and packages for greater savings while your business can boost its cashflow
    • A centralised solution for transactions also allows for more insightful reporting and personalised membership campaigns.

  • Multiple payment options

    Minty's retail POS system accepts a wide range of payment methods, including credit/debit cards, mobile payments, and gift cards. Integrated payment processing ensures secure and efficient transactions​ 

  • Reporting & analytics

    Generate comprehensive reports on sales, inventory, and customer behavior. These insights aid in making informed business decisions and identifying growth opportunities

  • Employee management

    Enable staff to clock in and out and calculate sales commissions easily through your retail POS system.

  • Mobile and cloud compatibility

    Access your retail POS system from any device, enabling on-the-go management and ensuring data is securely stored and accessible from anywhere. Cloud-based systems also facilitate easy updates and maintenance


  • Multi store management

    Manage multiple locations from a single system, ensuring consistent operations across all stores. This feature is crucial for businesses with several branches or plans for expansion​ 

  • Run loyalty programs with ease

    Implement and manage customer loyalty programs directly through the retail POS system. Rewarding repeat customers with points, discounts, and special offers can significantly boost retention rates

  • Multilingual POS system

    Minty's Retail POS system supports multiple languages to cater to a diverse staff language backgrounds

  • Automate discounts & promotions

    Easily create, apply, and track promotions and discounts in your retail POS system, which automatically applies to bills when customers meet the pre set requirements

  • Online/offline mode

    Network connectivity may get disrupted at times. Minty's retail POS System works flawlessly unexpected network issues occur to keep your operations running smoothly.

Membership

Helping you grow your member base

  • Multi-outlet member management

    Centralize member management across all outlets for a seamless experience. Members effortlessly earn and redeem rewards, while staff efficiently manage memberships. 


    Tailored benefits can apply to selected outlets for added exclusivity.

  • Cloud data storage & collection

    Secure member data storage that is easily retrievable through a secure online backend. 


    Safeguard privacy and enhance accessibility.

  • Reward/loyalty points

    Give members real-time updates of their points earned or redeemed for better member engagement and boost customer return rates

  • eVouchers

    Types of vouchers


    1. Acquisition

    •  Welcome Vouchers: To encourage new customers to make their first purchase.
    •  Referral Vouchers: To incentivize existing customers to refer new customers.

    2. Retention and Loyalty

    • Loyalty Vouchers: To reward repeat customers and encourage ongoing engagement.
    • Birthday/Anniversary Vouchers: To make customers feel special on their birthdays or other significant dates.
    • Exclusive Member Vouchers: To provide special offers to members of a loyalty program or exclusive club.
    • Milestone Vouchers: To celebrate customer milestones.

    3. Promotion and Sales Boosting

    • Seasonal and Holiday Vouchers: To boost sales during specific seasons or holidays.
    • Product Launch Vouchers: To promote new product launches.
    • Volume Purchase Vouchers: To encourage bulk purchases.
    • Limited time & quantity voucher: Attract customers to spend with limited time & quantity offers

    4. Engagement and Feedback

    • Feedback and Review Vouchers: To encourage customers to provide feedback or reviews.
    • Event Vouchers: To drive attendance to events, both online and offline.

  • Cashback

    Keep members excited with real-time earnings updates through an engaging, user-friendly portal

  • eWallets / Store Value

    Encourage customers to top up their eWallets for future use, track balance, monitor usage and enjoy convenient transactions. Secure your cash flow and ensure members keep coming back. 

  • Prepaid item

    Lock in sales by enabling members to pre-purchase a specific item/product/service. Secure cashflow and guarantee customer return.

  • Referral

    Encourage members to refer others to become your member with automated referral benefits.

  • Automated member tier

    Auto tier advancement grants members seamless progression to higher tiers upon meeting criteria, unlocking enhanced benefits and privileges automatically.

  • Fuss free member sign ups

    Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number.

  • Member feedback

    Gathering member feedback is crucial for improving services, enhanced satisfaction and tailoring experiences to meet customer expectations effectively.

  • QR Ordering & online ordering

    Transform your business with CRM-integrated QR/online ordering, delivering seamless customer experiences from ordering to loyalty management. Drive engagement and satisfaction for sustained growth and loyalty.

  • Email marketing

    Promote exclusive offers, updates and benefits directly to members, enhancing engagement and satisfaction.

  • Links with your POS system

    Improve efficiency personalise services, and enhance customer loyalty through seamless transaction and data management.

How Minty helps your retail business

With a retail POS that comes with membership management capabilities, your business can enhance customer satisfaction, boost loyalty, gain valuable insights, and improve overall operational efficiency, leading to increased sales and a stronger competitive position in the market.

Centralised data

Membership programs integrated with POS systems allow retailers to collect detailed customer data, enabling personalized shopping experiences and targeted promotions

Engage & re-engage

Regular communication and special offers for members keep customers engaged and more likely to return. A POS with membership system enables you to do so with ease

Insightful data

Detailed reporting on member activities and sales helps retailers understand trends and make informed decisions.

Maintain & grow memberbase

Strong membership programs help in retaining customers who become advocates for your retail business, which is often more cost-effective than acquiring new ones​

Personalised experience

Members can enjoy a more personalised retail process, as their preferences and purchase history are readily accessible to staff. Such experiences will kepp customers coming back

Fuss free member sign up

Enable customers to easily sign up as members through scanning a QR code and earn sign up rewards. You / your staff can also view / validate the member signup instantly through your retail POS.

Seamless, accurate member management

Automated tracking of member points, rewards, and purchase history reduces the need for manual record-keeping and minimizes errors.

Easy scalability

As your retail business expands, a POS and membership system can scale with the growth, accommodating new stores, products, and members without significant additional investment​

Minty CRM use cases

Customer Success Story: Pitstop Auto

By Liang Wei Liaw • July 12, 2024
Can Minty CRM be used in auto services workshops? Find out how Pitstop Tyres uses Minty's CRM to boost customer retention and repeat visits!

Lion City Sailors FC: Empowering Fans with Minty CRM

By Liang Wei Liaw • May 8, 2024
Learn how Lion City Sailors FC uses Minty CRM to extend its membership benefits to its loyal fans and build a larger fanbase!

Contact us

Contact Us

See a demo!

160 Robinson Road, SBF Center,

#26-02, Singapore 068914

(+65) 6224 5788

Minty Informatation Sharing

Self Ordering Kiosk + CRM For Canteens. Be a More Profitable Than Your Competitors

By Liang Wei Liaw • April 23, 2025
The current F&B industry in Singapore is competitive and tough. More and more dining options apperaring near one another, spoiling consumers with endless choices. Customers who were once dining at your canteen 5 days a week are now splitting that 5 days with probably another 2 or 3 competitors around your canteen.  But not to worry as here are still ways to help you boost your profits while controlling or even lowering your costs. Implementing self ordering kiosks and CRM solutions at your canteen are two simple 2 ways you could go about doing that. Benefits of Self-Ordering Kiosk Enhanced Efficiency and Reduced Wait Times Self-ordering kiosks streamline the ordering process, allowing multiple users to place orders simultaneously, which reduces congestion and wait times. Increased Average Order Value Kiosks can suggest add-ons and upgrades during the ordering process, leading to higher average ticket sizes. Improved Order Accuracy By enabling customers to input their orders directly, kiosks minimize miscommunication, leading to more accurate order fulfillment. Labor Cost Optimization Automating the ordering process reduces the need for dedicated order-taking staff, allowing personnel to focus on food preparation and other essential tasks. Advantages of CRM Integration Personalized Customer Experience CRM systems track individual customer preferences and order histories, enabling personalized meal suggestions and promotions, which enhance satisfaction and encourage repeat visits. Effective Loyalty Programs Integrating CRM with loyalty programs allows for tracking customer purchases and rewarding frequent diners with discounts or special offers, fostering customer retention. Data-Driven Menu Optimization Analyzing CRM data helps identify popular dishes and adjust menus accordingly, ensuring offerings align with customer preferences and reducing food waste. Targeted Marketing Campaigns CRM platforms facilitate the implementation of targeted marketing efforts by segmenting customers based on their behavior and preferences, leading to more effective promotions. By adopting self-ordering kiosks and CRM systems, canteens can enhance operational efficiency, provide a more personalized dining experience, and implement strategic marketing initiatives, ultimately leading to increased customer satisfaction and profitability. If you are interested in self ordering kiosks , CRM solutions or a POS system for your canteen, click here to find out more!

How The Latest Tariffs Might Impact Singapore's F&B Industry & How Restuarant & Cafe Owners Can Overcome It

By Liang Wei Liaw • April 10, 2025
The introduction of a universal 10% tariff by the U.S. government has implications for global trade, with Singapore's Food and Beverage (F&B) sector among those affected. Understanding these impacts and implementing effective strategies is crucial for restaurant and café owners to maintain their competitive edge.​ Overview of the Tariffs The U.S. has imposed a 10% tariff on all imports, affecting countries worldwide, including Singapore. These tariffs are intended to protect domestic industries but have far-reaching effects on international trade partners. ​ Potential Effects on Singapore's F&B Industry Given the F&B sector's dependence on imported goods, the tariffs are expected to raise the cost of ingredients and supplies. This increase may lead to higher menu prices, which could impact customer spending behavior and overall business performance.​ Adaptive Measures for F&B Operators To counteract the negative effects of the tariffs, F&B businesses might consider: Exploring Local Alternatives : Sourcing ingredients locally can reduce reliance on imported goods and associated tariffs.​ Investing in Technology : Utilizing technology to streamline operations can lead to cost savings and improved efficiency.​ Menu Engineering : Redesigning menus to focus on high-margin items and cost-effective ingredients can help maintain profitability.​ Financial Planning : Regular financial analysis can identify areas to cut costs and improve operational efficiency.​ Leveraging Government Initiatives Singapore's government has established task forces to monitor and address the impact of the tariffs. Businesses are encouraged to stay informed about available assistance and participate in dialogues to voice their concerns and needs. ​ Conclusion The imposition of U.S. tariffs necessitates a strategic response from Singapore's F&B businesses. By adopting adaptive measures and utilizing available resources, restaurant and café owners can navigate these challenges and continue to thrive in a changing economic landscape.

How to overcome rising cost and profit more? Here are how restaurants can use technology to help

By Liang Wei Liaw • April 7, 2025
The increasing costs in Singapore's F&B sector necessitate innovative strategies for restaurants to maintain profitability. Leveraging technologies such as POS systems , QR ordering , self-ordering , and CRM can significantly contribute to cost management and revenue enhancement.  1. Streamlining Operations with Advanced POS Systems Modern POS systems offer more than transaction processing; they integrate various aspects of restaurant management, including sales tracking, inventory control, and customer data management. This integration facilitates informed decision-making and operational efficiency. 2. Implementing QR and Self-Ordering Technologies QR ordering and self-ordering solutions enable customers to independently browse menus and place orders, reducing reliance on service staff and minimizing order errors. This autonomy enhances the dining experience and allows staff to focus on other critical areas, such as food preparation and customer engagement. 3. Leveraging CRM for Customer Retention A robust CRM system helps in building detailed customer profiles, allowing restaurants to personalize communication and offers. Targeted promotions and tailored experiences increase customer satisfaction and encourage repeat visits, which are vital for sustained profitability. 4. Optimizing Resource Allocation Integrating these technologies provides valuable insights into peak dining times and popular menu items, aiding in efficient staff scheduling and inventory purchasing. This optimization reduces unnecessary expenditures and ensures resources are allocated effectively. Conclusion For Singapore restaurants facing rising operational costs, adopting technologies like POS systems , QR ordering , self-ordering , and CRM is a strategic move. These tools not only streamline operations and reduce costs but also enhance customer satisfaction and loyalty, ultimately leading to increased profitability.

Boost Your Hawker Stall Efficiency in Singapore with the Right POS System

By Liang Wei Liaw • March 27, 2025
Enhance your Singapore hawker stall's efficiency with the ideal POS system. Discover how the right technology can streamline operations, boost sales, and improve customer satisfaction.

Transform Your F&B Operations with CRM-Enabled POS Solutions

By Liang Wei Liaw • March 3, 2025
Transform your F&B operations with a CRM-enabled POS system that delivers data-driven insights, personalized promotions, and lasting customer loyalty.

Launching a Successful Loyalty Campaign for Your Restaurant

By Liang Wei Liaw • January 24, 2025
Launch a successful restaurant loyalty campaign with simple strategies. Use CRM and POS systems to automate rewards, engage customers, and boost retention for long-term growth.
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