MINTY CRM Membership Solution

Designed for all businesses

Minty CRM integrations

QR Ordering with CRM

For takeaways food kiosks, cafes, coffeeshop, hawkers and restaurants!

Find out more

Why Get a CRM loyalty solution?

Of customers stick to businesses who run customer loyalty programmes.

Of customers sway towards businesses that offer loyalty rewards

Of customers will return when they receive vouchers or discounts in advance of their next visit

Most big F&B establishments in Singapore such as Starbucks, McDonald's, Coffee Bean continue to grow because of one thing in common:

CRM Solutions

Minty CRM Features

Multi outlet management

Centralize member management across all outlets for a seamless experience. Members effortlessly earn and redeem rewards, while staff efficiently manage memberships. 


Tailored benefits can apply to selected outlets for added exclusivity.


Cloud data storage & management

Secure member data storage that is easily retrievable through a secure online backend. 


Safeguard privacy and enhance accessibility.

Reward/loyalty points

Give members real-time updates of their points earned or redeemed for better member engagement and boost customer return rates

eVouchers

1. Acquisition vouchers


2. Retention and loyalty vouchers


3. Promotion and sales boosting vouchers


4. Engagement and feedback voucher


Cashback

Keep members excited with real-time earnings updates through an engaging, user-friendly portal.

eWallets/ store value

Encourage customers to top up their eWallets for future use, track balance, monitor usage and enjoy convenient transactions. Secure your cash flow and ensure members keep coming back. 

Prepaid items/service

Lock in sales by enabling members to pre-purchase a specific item/product/service. Secure cashflow and guarantee customer return.

Referral

Encourage members to refer others to become your member with automated referral benefits.

Automated member tier

Auto tier advancement grants members seamless progression to higher tiers upon meeting criteria, unlocking enhanced benefits and privileges automatically.

Fuss free member signups

Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number.

Member feedback

Gathering member feedback is crucial for improving services, enhanced satisfaction and tailoring experiences to meet customer expectations effectively.

QR & online ordering

Transform your business with CRM-integrated QR/online ordering, delivering seamless customer experiences from ordering to loyalty management. Drive engagement and satisfaction for sustained growth and loyalty.

Email/SMS marketing

Promote exclusive offers, updates and benefits directly to members, enhancing engagement and satisfaction.

Links with your POS System

Improve efficiency personalise services, and enhance customer loyalty through seamless transaction and data management.

How Minty CRM helps your business

Boost customer retention

  • Personalise promotions
  • Re-engage members
  • Differentiated member tier
  • e-Vouchers, reward points & cashback

Automate loyalty management

  • Enjoy fuss free loyalty campaign management
  • Automated member tier progrssion
  • Automated loyalty points & cashback
  • Automatically reminds members of expiry

Understand Members

  • A platform to gather customer feedback
  • Get indepth analysis of your members
  • Create personalised offers based on data

Minty projects use cases

By Liang Wei Liaw July 29, 2024
Learn how Lola's Cafe has benefitted from using Minty CRM for easy yet effective membership management to boost customer loyalty and return visits!
By Liang Wei Liaw July 17, 2024
See how Kohaku Sabo, a Japanese Cafe concept by multi outlet Tendon Kohaku, uses Minty CRM to drive revenue and boost customer loyalty.
By Liang Wei Liaw July 12, 2024
Can Minty CRM be used in auto services workshops? Find out how Pitstop Tyres uses Minty's CRM to boost customer retention and repeat visits!
Show more

Simplify customer loyalty management

Minty CRM Features

Helping you grow your member base


  • Member details management

    Edit member's details through your POS or CRM portal with Minty's integration to POS systems

  • eWallets

    Allow customers to top up to their eWallets for future use with your business. Secure cashflow and ensure members keep coming back

  • eVouchers

    • Automate vouchers through Minty CRM. Reward your members with eVouchers through the Minty portal once preset rules are met. E.g Min. spend vouchers, birthday vouchers.
    • Send adhoc eVouchers to specific member's account for personalised rewards or service recover.
    • Digitalise stamp vouchers and go paperless through Minty CRM
  • Fuss free member sign ups

    Convenience is key when getting member sign ups . MINTY CRM enables your customers to signup by simply entering name and mobile number

  • Automated member tier sign ups

    Members will automatically advance to the next tiers once preset conditions are met to enjoy differentiated benefits. This encourages members to spend more in order enjoy more benefits.

  • Automate loyalty campaigns

    Still using manual management of your loyalty campaigns? Get MINTY CRM to automate manual processes to save time!

  • Personalise marketing

    Boost member re-engagement by personalizing marketing for a higher chance of their return.

  • Understand your members

    Gather member feedback and keep track of your member's preferences to understand their needs and wants.


    Analyse customers spending history & patterns to personalise marketing messages

  • QR Ordering & online ordering

    Integrating QR ordering with CRM boosts sales and efficiency by capturing real-time data for personalized service and promotions. It streamlines ordering, supports targeted marketing, and enhances loyalty management, driving retention and revenue while offering a convenient dining experience.

  • Links with your POS system

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

Contact us

Our solution consultant will be in touch

Minty informatation sharing

By Liang Wei Liaw March 27, 2025
Enhance your Singapore hawker stall's efficiency with the ideal POS system. Discover how the right technology can streamline operations, boost sales, and improve customer satisfaction.
By Liang Wei Liaw March 3, 2025
Transform your F&B operations with a CRM-enabled POS system that delivers data-driven insights, personalized promotions, and lasting customer loyalty.
By Liang Wei Liaw January 24, 2025
Launch a successful restaurant loyalty campaign with simple strategies. Use CRM and POS systems to automate rewards, engage customers, and boost retention for long-term growth.
By Liang Wei Liaw December 27, 2024
Streamline restaurant operations and deepen customer connections to boost members loyalty with QR ordering and CRM integration. Boost efficiency and profitability in the competitive F&B landscape
By Liang Wei Liaw November 1, 2024
Implementing a customer relationship management (CRM) system can be transformative for restaurants seeking to increase customer loyalty, streamline operations, and improve engagement. Here are essential considerations to help ensure your CRM is set up effectively for long-term success in your restaurant. 1. Identify Your Loyalty Program Goals Customer retention strategies: Outline specific goals for your loyalty program, such as increasing repeat visits, improving customer satisfaction, or offering exclusive perks for frequent diners. When your goals are well-defined, you’ll be better positioned to select CRM features that meet your restaurant’s unique needs. Enhance return rates: A CRM allows you to build a structured loyalty program that offers guests rewards or benefits that encourage them to return, ultimately boosting your overall retention rates. 2. POS System Integration Seamless operations: Ensure your CRM integrates smoothly with your POS system for a unified flow of customer data and sales information. POS integration simplifies loyalty point tracking and redemption, automates data entry, and reduces potential errors, which benefits both staff and customers. Centralized customer insights: When your POS and CRM systems are synced, it enables accurate, real-time tracking of customer purchase history, which helps you personalize their experience and target them with relevant offers. 3. Versatile Membership and Loyalty Features Tailored rewards programs: The best CRM allows for custom rewards structures, including points-based programs, referral rewards, or exclusive VIP memberships, creating more incentives for customer engagement. Flexible redemption: Ensure your CRM offers flexible redemption options that are easy for customers to use. Simplified redemption increases program participation and overall customer satisfaction. 4. Robust Analytics and Reporting Track customer patterns: Analytics tools within the CRM let you analyze customer spending habits, preferences, and frequency of visits, making it easier to design targeted campaigns that boost sales. Actionable insights: Look for a CRM that offers predictive analytics, suggesting the best ways to engage specific customer segments based on their historical behaviors, which drives engagement and improves loyalty. 5. Mobile-Optimized Access On-the-go management: Mobile-friendly CRMs enable your staff to access customer data from tablets or smartphones, which is helpful during peak hours when quick responses are essential. Enhanced flexibility: Mobile CRM access also supports real-time tracking of loyalty data, making it easier for staff to deliver a personalized experience from anywhere in your restaurant. 6. Automated Campaigns and Engagement Improved engagement: Automating routine customer touchpoints—such as sending promotions, follow-up emails, and birthday offers—helps your restaurant stay connected with customers, even without a dedicated marketing team. Streamlined loyalty efforts: Automation ensures consistency and accuracy in your loyalty efforts, enhancing your brand’s reliability and reducing the need for continuous manual oversight. The right CRM solution, thoughtfully configured, can make a significant difference in building loyalty and streamlining operations. By focusing on these essential factors, you’re equipped to create a memorable experience for your guests, helping drive brand loyalty and increase sales over time. If you are interested in solutions sucha as a QR ordering , POS system , CRM membership management solutions , click here to send us an enquiry.
By Liang Wei Liaw October 21, 2024
Discover how a CRM system can enhance cafe marketing and customer engagement. Learn how personalized experiences, loyalty solutions, and POS integration drive growth for your cafe
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